Shipping Protection
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SHIPPING
- Worldwide express delivery
- Easy exchanges
- All shipping are tracked with regular updates
EASY EXCHANGES & RETURNS
If something isn't quite right with your item, you have 15 days to return it. Simply email info@lovau.com for instructions.
Please just ensure the item is in its original condition & packaging, with tags.
Need Help?
Customer support at info@lovau.com
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100%
Money Back Guarantee
At Lovau, your satisfaction is our top priority. If you're not completely happy with your purchase, we provide a hassle-free 14-day return
Need help?
FAQ ツ
We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 2-5 business days depending on your location.
Delivery details will be provided during checkout & in your confirmation email.
You can return a product for any reason within 14-days guaranteed. No questions asked.
We do not charge a return or handling fee.
The customer only have to bare the return label.
Lovau covers all custom duties & taxes internationally, we guarantee no additional charges.
You can contact us through our email info@lovau.com ! We will be happy to assist you.